Indiana Children’s Special Health Care Services (CSHCS) provides supplemental medical
coverage to help families of children who have serious, chronic medical conditions,
age birth to 21 years of age, who meet the Program’s financial and medical criteria,
pay for treatment related to their child’s condition.
Please note that new users must have their own unique user ID and password. This information may not be shared. The primary contact for the web portal must complete and submit the Web Portal Enrollment & Change Form (see Forms section below) to add or remove users.
The CSHCS Program is now offering access to certain program information via the Internet.
This web portal will allow providers to check participant enrollment and claim status/history
and will also enable providers to print an EOP/Remittance Advice. You may login
to the web portal by clicking on the link below if you have already enrolled. If
you would like to enroll, please click on the Enroll In Cshcs Web Portal link below.
Please note that if you use a billing company, the billing company will NOT be allowed
access to the web portal until the provider has completed the web portal enrollment
form and requested on the form that the billing company have access to their data.
The enrollment form must be completed by the provider.
ATTENTION:****If a participant has MEDICAID coverage, a claim must be filed through Medicaid, including claims for services that are NON-COVERED by Medicaid. When providing a Medicaid EOB that lists an 197 ARC Code denial (Pre-Certification/Authorization/Notification), please provide the Prior Authorization Inquiry form along with the EOB.
IN ORDER FOR CLAIMS TO BE PAID , YOU MUST HAVE A PRIOR AUTHORIZATION ON FILE BEFORE SENDING IN CLAIMS. THE SERVICE FACILITY LOCATION ON THE CLAIMS MUST MATCH THE ADDRESS ON THE PRIOR AUTHORIZATION OR CLAIMS WILL BE DENIED.